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F.A.Q

Frequently Asked Questions are made to understand some of the website feature and product details. Hope it will help to book tours with us.

Frequently Asked Questions

Tourists

Do I need to pay or provide my credit card details to book tours on this website?


NO, you no need to pay anything to book any tour or service online with us. Most of the tours and services are bookable without any credit/debit card details. Just choose Pay In-Person or Manual Payment (anyone which is available) when you are booking any tour or service online. But You have a choice to book online with online credit/debit card payment option with PayPal. All online transactions are secured by Paypal.




Is the any cancellation charges?


No, all service are free to cancel anytime. Until before 20 Hours to 24 Hours all services are free to cancel. Holiday Packages with Hotel, Groups Tours (Group Travel) and MICE Tourism has a different cancellation policy.




How to cancel tours or any service which I booked already?


It's very easy to cancel any tour service with us. Solo Traveler - Join The Group, only this service can be cancelled online if you are our site member. You can manage your bookings in My Booking options in your profile. All other services can be cancelled by sending us an email at contact@onairtrip.com with the same email account which you provide us while booking the tour online on the tour booking form. You can cancel by sending a message on +995 597078881, you can use Whatsapp or Viber service also to send us cancellation message. Please note tour cancellation message should be from the same number which you provide us while booking the tour online on the tour booking form.




How do I book the tour on this website?


All tours and most of the travel services are bookable online, just follow the steps as every category has its own process to book the tour.




How do I use the Promo Code to get discount or benefits?


Promo code can be used on the next page of any booking form after providing the tour and name details. Find promo code option on the second page of the booking form and write promo code available with you to get promotion benefit.





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